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FreeTrack Forum > FreeTrack : English Forum > Support : FreeTrack Software > BSOD on Vista Ultimate with Logictech QuickCam Delux

RSS >  BSOD on Vista Ultimate with Logictech QuickCam Delux
SatoriEnd #1 12/07/2008 - 11h46

Class : Apprenti
Posts : 2
Registered on : 11/07/2008

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Downloaded FreeTrack 2.1.2 after having success with FreeTrack 2.1.1 and now I'm received a BSOD with error:

0x0000007f (0x00000000. 0x00000000, 0x00000000, 0x00000000)

Anytime I try to make changes or save settings on the camera properties window.

Webcam: Logitech QuickCam Delux (notebook quick cam)

I'm cutting and pasting system info from a DXDiag here:

------------------
System Information
------------------
Time of this report: 7/12/2008, 02:42:20
      Machine name: BIGBOX
  Operating System: Windows Vista™ Ultimate (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080425-1930)
          Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
      System Model: System Product Name
              BIOS: BIOS Date: 08/01/07 09:47:33 Ver: 08.00.10
         Processor: Intel(R) Pentium(R) D  CPU 2.66GHz (2 CPUs), ~2.7GHz
            Memory: 2046MB RAM
         Page File: 1126MB used, 3211MB available
       Windows Dir: C:\Windows
   DirectX Version: DirectX 10
DX Setup Parameters: Not found
    DxDiag Version: 6.00.6001.18000 32bit Unicode

---------------
Display Devices
---------------
       Card name: ATI Radeon HD 3800 Series
    Manufacturer: ATI Technologies Inc.
       Chip type: ATI Radeon Graphics Processor (0x9501)
        DAC type: Internal DAC(400MHz)
      Device Key: Enum\PCI\VEN_1002&DEV_9501&SUBSYS_39501092&REV_00
  Display Memory: 1276 MB
Dedicated Memory: 509 MB
   Shared Memory: 767 MB
    Current Mode: 1280 x 1024 (32 bit) (60Hz)
         Monitor: TRL/RIC DH-1764M/DH-1764
     Driver Name: atidxx32.dll,atidxx64,atiumdag.dll,atiumdva.dat,atiumd64,atiumd6a,atitmm64
  Driver Version: 7.15.0010.0119 (English)
     DDI Version: 10.1
Driver Attributes: Final Retail
Driver Date/Size: 6/2/2008 20:25:14, 1563648 bytes

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x27CB
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 1/20/2008 19:21:11, 194560 bytes
| Driver: usbd.sys, 1/20/2008 19:21:11, 5888 bytes

If you need anymore information please let me know.

Also I should note that I was able to make changes to the settings screen once, but had teh QuickCam software loaded at the same time and made the changes through it before closing the properties window in FreeTrack.
SatoriEnd #2 14/07/2008 - 00h25

Class : Apprenti
Posts : 2
Registered on : 11/07/2008

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As an update I did some poking around and this appears top have been cause by a corruption in my WDM Encoder driver. Installing Windows Media Encoder 9 seems to have fixed the issue.

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